Estimated Reading Time: 11 minutes The best travel advisors don’t just book trips. They build relationships that last years, even decades. I learned this firsthand during my conversation with Charles Sylvia, a former seven-figure cruise specialist who now serves as Vice President of Industry and Trade Relations with CLIA. His approach to client relationship skills…
Estimated Reading Time: 10 minutes Buckle in, because if you’ve been looking for the perfect business tools for travel agents, you’re in the right place! I’m going to walk you through the systems I use, the ones I’ve tested and ditched, and the ones that are genuinely worth your investment. This isn’t some theoretical list…
Estimated Reading Time: 9 minutes If you’re wondering how to improve travel agent business results and actually move the needle forward, you’re in the right place. I just wrapped up the inaugural Prep for Wave Week, and wow, the feedback has been incredible. But more than that, putting this event together reminded me of some…
Estimated Reading Time: 5 minutes If you’re a travel advisor gearing up for wave season, you know the drill. January through March typically hits like a tidal wave of inquiries, bookings, and client questions, and if you’re not prepared, it can leave you drowning instead of riding the momentum. That’s exactly why I created Prep…
Estimated Reading Time: 9 minutes Richard Fain (affiliate link) of Royal Caribbean International recently shared something that should make every travel advisor sit up and pay attention: bookings are increasing (originally published in 2021, but still accurate today), but they’re going direct instead of through travel advisors. His message was clear- we need to do…
Estimated Reading Time: 7 minutes If you’re a travel advisor feeling stuck, posting on social media without results, or wondering why your business isn’t growing the way you hoped, you’re probably skipping important steps in the travel customer journey. And trust me, I’ve been there. After over ten years as a travel advisor and navigating…
Estimated Reading Time: 8 minutes If you’re new to the travel industry or haven’t experienced it yet, let me tell you about wave season. It’s the time of year when your phone starts ringing off the hook, your inbox fills up, and clients are ready to book. Wave season typically runs from January through March,…
Estimated Reading Time: 10 minutes Let’s talk about fees for travel agents. I know, I know, it’s that conversation we all love to avoid. But stick with me here because I’m about to flip the script on how you think about charging for your services, and it might just be the mindset shift you’ve been…
Estimated Reading Time: 12 minutes You’ve invested in building a beautiful website for your travel business. Maybe you even hired a designer, spent hours picking the perfect photos, and crafted what you thought was compelling copy. But here’s the problem… no one’s finding it. I get it. I’ve been there. For at least a year,…
Estimated Reading Time: 7 minutes Look, I get it. You open Instagram, stare at the blank screen, and think “I should probably post something today.” Then you scramble for a photo, write a caption, hit share, and hope something magical happens. Spoiler alert: it usually doesn’t. Here’s what I’ve learned after over ten years in…
Estimated Reading Time: 5 minutes When I originally recorded this episode a few years ago, we were in the heart of Hispanic Heritage Month. And if you haven’t met me before or couldn’t already tell, I’m Hispanic, so this month holds a special place in my heart. My roots trace back to Puerto Rico, and…
Estimated Reading Time: 11 minutes Need clients? Don’t we all 🙂 Here’s what I’ve learned after over ten years in this industry- understanding how to get clients for travel agency businesses isn’t just about posting on social media. It’s about having a complete visibility strategy that puts you in front of the right people, in…
Estimated Reading Time: 8 minutes What I’ve been noticing lately as I scroll through social media? So many travel advisors are talking about themselves, whether it be their certifications, expertise, amazing services, but they’re missing the most important question their potential clients are asking- Why should I care? If you’re struggling with how to get…
Estimated Reading Time: 10 minutes You know that feeling when you’ve got a million things swirling in your head, your email inbox is exploding, and you’re not entirely sure what you should be working on right now? Yeah, me too. And if you’re a travel advisor working solo, juggling everything from client bookings to social…
Estimated Reading Time: 6 minutes You didn’t become a travel advisor because you were excited about spreadsheets and balance sheets. You got into this business because you love helping people create amazing memories and experiences. But if you want to turn your passion into a profitable business that actually pays you what you’re worth, you’ve…
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